CIO guide to scheduling and routing optimization in Energy and Utilities

Inside the guide

• Why architectural integration is the top-ranked modernization barrier for utilities at 16%, while cost sits at 4%
• How generative AI and optimization AI differ when the decision is which certified technician goes where
• A reference architecture showing where the optimization layer sits between your systems of record and the field
• Build versus buy, and a cost model comparing per user per month pricing with usage-based pricing as your workforce grows
• Security, governance, and deployment options for scheduling data that covers employees, customers, and the grid
• A phased roadmap with exit criteria and stop conditions, plus the gates every optimization vendor should pass
• A business case template to take to your COO