EXPLAINABILITY & TRUST

Optimization projects don't fail on math

They fail on adoption. Explainability & trust is the layer that gets your operational planners and field teams from “I don't know what this is” to “I see why”.

What trust actually requires

Four things planning software has to deliver before anyone will rely on it for their day's work.

Correct & feasible

80% feasible is 100% useless. Hard rules - legal limits, skills, working time - never broken.

Explainable

A reason behind every assignment, every tradeoff, every exception. No black box.


Honest about failure

When no feasible plan exists, say so - and which constraint, resource, or input led there.


Adaptable

Planners can pin, override, and propose changes - and instantly see how the plan responds.


The toolkit

What the platform gives you to deliver on the four. 
The surfaces planners and developers actually use during a rollout.

Why the plan scored the way it did

Why the plan scored the way it did

A constraint-by-constraint breakdown of where the plan loses or earns score. Justifications exportable for stakeholder review.

Tune behavior, without redeploying

Tune behavior, without redeploying

Constraint priorities, trade-offs between competing goals, hardware architecture, and termination strategy all live in named profiles. Switch profile per submission, override a single value for a one-off run, or A/B compare two profiles head-to-head.

Sensitive credentials, never exposed.

Sensitive credentials, never exposed.

API keys, webhook tokens, map provider credentials - store them once, encrypted, and reference them everywhere they're needed. Values are write-only: once saved, they can never be retrieved again, only updated.

Sensitive credentials, never exposed.

Sensitive credentials, never exposed.

Tenant data is separated at the database and application level — your customers' workloads never touch each other's. Issue API keys scoped to specific models and specific permissions, with expiry built in.

Text primary

Text primary

Text secondary

IT and Ops on the same page

Implementation succeeds when developers and operational planners look at 
the same plan and speak the same language. The platform is built so they do.

DEVELOPERS

Verify the integration is correct

Pull the plan, score breakdown, recommendations, and validation issues through the same APIs you already use. Wire the metrics into your BI tools so a regression in plan quality doesn't go unnoticed.

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Score-analysis for constraint-by-constraint scoring with justifications
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Recommendations for explaining why an item couldn't be assigned
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Validation issue types exposed through a dedicated endpoint
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Same data, in JSON, that the UI renders
OPERATIONAL PLANNERS

Verify the plan fits the operation

Open a dataset in the platform UI. Spot-check the visualization, read the constraint analysis, propose a manual change and watch the metrics react.


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Plan visualization for spot-checking how a real day looks
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Real-world metrics in the language of the operation, not the solver
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Goal alignment - reweight constraints in the UI without code
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Comparison UI for evaluating “is this better than what we do today?”
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Parallel solving

Teams solving real scheduling problems

Our customers about their Timefold experience.

"We needed a solution that would integrate seamlessly into our technology stack. Timefold’s engineering-first mindset immediately stood out. Their capabilities are advanced and comprehensive, their APIs are exceptionally clean, and their economic model is both uncomplicated and well aligned with organizations that rely on a platform provider."

Brooks Adcock
Technical Business Lead, Service Trade

"Timefold worked in partnership with NEC to provide the optimisation required and extended their platform to accommodate specific requirements for the Social Housing sector. The time to market was shortened through agile partnerships working."

Trevor Hampton
Product Director, NEC

"Tasked with a complex scheduling problem for a prospect, we were operational in real-time, with real data in 4 days. Thanks in large part to the solid foundation of Timefold, the client selected us on the strength of our demonstration."

Michael Galkovsky
NATO, Intelligence, and Defense Chief Architect, IBM services

Explore the rest of the platform

Hosting & orchestration

The runtime under the APIs. Auto-scaling, secrets, audit, and tenant isolation, already done.



Integrations

Plug into the stack you already have. Clean REST API, no rip-and-replace.



Intelligence

Turn planning data into strategic insight. Scenarios, comparisons, and trends across the operation.



When scheduling works, everything works.

Less waste. More control. Teams that trust the plan.