Last-minute cancellations and emergency jobs
React instantly to change.
Save 25% per technician per year by automatically planning optimal routes. Our Field Service Routing API improves service quality, technician well-being and team productivity.
Manage the complexity of field service
Let Timefold do the heavy lifting
Juggling thousands of moving parts is complex, we keep your field operations optimized and always on.
Skills, certifications, performance, costs, locations…
Take into account all your constraints.
Tight appointment windows and SLAs
Focus on what matters, deliver on promises.
A workforce that needs fair, efficient daily routes
Retain your workforce by keeping them happy.
Turn your data into optimized and insightful plans
The PlanningAI cycle
Timefold’s ready-to-use optimization APIs inject advanced scheduling and routing right into your operations, taking the complexity of optimization off your roadmap.
- Scheduling & routing engines built on 20+ years of expertise
- 70+ constraints preloaded for real-world complexity
- Scalable to tens of thousands of technicians
- Compliant and secure by design
Results for a non-disclosed US Telco
What route optimization with PlanningAI delivers
-25 %
Travel time
$200 M
Saved yearly
+950 K
Extra service calls/year
+13 %
First-time fix rate
Inject your operations with PlanningAI
Align routes and schedules with your business goals using business insights
The Timefold Platform gives you full visibility into your planning ecosystem, turning daily complexity into a strategic advantage. Set clear planning objectives, understand the logic behind every decision, and steer your operations with confidence.
Outsource complexity, deliver excellence
Plug in best-of-breed optimization technology
We compiled 20+ years of domain experience in a comprehensive scheduling and routing solution.
Multi-resource scheduling
Assign multiple vehicles/people to the same visit at the same time.Advanced skill matching
Take into account skill dependent durations and avoid overqualified assignments.Cost optimization
Favor assigning work to employees/contractors based on cost efficiency.Fairness
Respect preferences, distribute work evenly and reduce overtime.Performance
Favor higher-performing staff to important clients.Priority visits
Flexibly adapt your routes and schedules at the click of a button, without disruptions.Recommended time windows
Automatically schedule while your customer is available.Customer preference
Match clients with preferred technicians.Dependencies
Respect required task sequence.
