NEMT on autopilot: Optimize every trip, every mile, every patient inetraction
Our Pick-up and Delivery Routing API automates NEMT dispatching from your trip and booking data. It matches riders to the right vehicle type and holds strict appointment and pickup windows. It meets regulatory rules and absorbs no-shows and live traffic, delivering 99% on-time pickups and 25% lower fleet costs.
Reduce travel time
by 25%
Optimize caregiver schedules, routes and assignments in one continuous planning flow. Handle skills, SLAs, patient appointments, preferences and real-time disruptions across large-scale NEMT operations.
Outsource complexity, deliver excellence
Running NEMT at scale means solving one of the hardest logistics challenges in healthcare. Brokers coordinate hundreds of independent drivers and vehicles, each with unique capabilities and constraints. Let Timefold do the heavy lifting.
No-shows, last-minute cancellations, and live traffic
React instantly to unforeseen circumstances.
Capacity rules & vehicle types
Automatically match every rider to the right vehicle and passenger mix for maximum utilization.
Appointment times + pickup & drop-off time windows
Dynamically schedule every trip within strict appointment windows to keep on-time rates above 95%.
Regulatory compliance
Enforce all operational and distance-based rules automatically, no matter where you’re operating from.
Results on the ground
What route optimization with PlanningAI delivers
Travel time
On-time pickups
Vehicle utilization
Employee retention
When scheduling works, everything works.
Less waste. More control. Teams that trust the plan.