No-shows, last-minute cancellations, and live traffic
React instantly to unforeseen circumstances.
Improve on-time arrivals to 99% and cut fleet costs by 25%. Our Routing API optimizes and automates NEMT dispatching, boosting reliability and compliance while reducing miles driven and dispatch workload.
The PlanningAI cycle

Timefold’s ready-to-use optimization API transforms trip data like riders, vehicles, locations, and appointment times into fully optimized routes and assignments. Feed in your manifests or booking data and receive optimized pickup and drop-off schedules that adapt to real-time changes.
Best-of-breed routing and scheduling optimization
Running NEMT at scale means solving one of the hardest logistics challenges in healthcare. Brokers coordinate hundreds of independent drivers and vehicles, each with unique capabilities and constraints. Let Timefold do the heavy lifting.
React instantly to unforeseen circumstances.
Automatically match every rider to the right vehicle and passenger mix for maximum utilization.
Dynamically schedule every trip within strict appointment windows to keep on-time rates above 95%.
Enforce all operational and distance-based rules automatically, no matter where you’re operating from.
What route optimization with PlanningAI delivers
-25 %
Travel time
99 %
On-time pickups
+20 %
Vehicle utilization
+10 %
Employee retention
Business insights
The Timefold Platform gives you full visibility into your planning ecosystem, turning daily complexity into a strategic advantage. Set clear planning objectives, understand the logic behind every decision, and steer your operations with confidence.
