Better home care starts with better scheduling
Our Field Service Routing API assigns and routes caregivers to patients automatically, while taking into account skills, visit preferences, travel, compliance, and last-minute cancellations. The result? 25% less travel time, higher on-time rates, and stronger caregiver retention.
Reduce travel time by 25%
Reducing travel time by 25% saves you $2000 per caregiver per year on average. Our scheduling optimization also improves caregiver well-being, removes chaos, and drives efficient care.
Outsource complexity, deliver excellence
Juggling thousands of moving parts is complex, let Timefold do the heavy lifting.
Last-minute cancellations and emergency visits
React instantly to unforeseen circumstances.
Multi-constraint scheduling and route optimization
Coordinate home visits at scale at the click of a button.
Skills, certifications, preferences, costs, locations…
Automatically take into account all parameters.
Fair and regulation-compliant schedules
Retain your workforce by assigning routes that work for them.
Results on the ground
What route optimization with the Field Service Routing API delivers.
travel time
per caregiver per year
on-time rate
employee retention
Inject your operations with PlanningAI
Skills & affinity
Match skill requirements, certifications, seniority, and customer affinity to every job to reduce service duration per task. Fewer callbacks, stronger SLA performance, and better customer experience.
Dependencies between visits
Sequence visits in the correct order, with delays where needed. Mutual exclusivity, same-vehicle requirements, and prerequisite logic are all enforced automatically.
Priority & optional Visits
When there are too few resources for all the work, schedule as much high-priority work as possible first. Optional visits fill remaining capacity without ever displacing a critical appointment.
Recommended time windows
Automatically schedule while your customer is available.
Fairness
Respect preferences, distribute work evenly and reduce overtime.
Cost optimization
Favor assigning work to employees/contractors based on cost efficiency.
FAQ
Do you have questions? We have answers.
Yes. While we strive to make our models as exhaustive as possible so they can be applied in almost every use case, we do understand that even if a solution fits 95%, that last 5% could still be a dealbreaker. This is why we can also provide customizations of our existing models.
Find the cost savings hiding in your field operations
See how smarter scheduling and routing can reduce your drive time, increase technician capacity, and improve margins.
When scheduling works, everything works.
Less waste. More control. Teams that trust the plan.