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Deliver seamless service with perfectly staffed shifts

Hospitality Staff Scheduling

Plug in our Shift Scheduling API to automate staff planning across departments and roles. Keep operations running smoothly, control labor costs, and deliver a consistent guest experience.

Reduce labor costs by 15% and scheduling costs with 95%. PlanningAI is the central brain that builds compliant, balanced, and fair schedules across front-of-house, kitchen, and housekeeping teams.

Outsource complexity, deliver excellence

Best-of-breed scheduling optimization

Hospitality operations never stop. Staffing needs shift by the hour, events and bookings change daily, and compliance rules keep adding up. Timefold’s optimization engine automatically balances coverage, cost, and satisfaction so your teams stay ready and service never slips.

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Staffing changes, absences, and peak demand

React instantly to no-shows, early check-ins, or unexpected rush periods by rebalancing staff across departments in real time.

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Skills, departments, and service levels

Assign the right people to front-of-house, kitchen, or housekeeping based on experience and availability to maintain consistent guest service.

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Labor laws and compliance

Respect regional labor rules, rest periods, and contract limits automatically across full-time, part-time, and seasonal employees.

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Fairness and employee satisfaction

Distribute weekend, night, and split shifts evenly to improve morale and retention while keeping your service standards high.

Turn your data into optimized schedules your staff trust

From manual scheduling to automatically balanced rosters

Timefold’s API transforms your hospitality data, such as staff roles, departments, availability, preferences, and compliance rules, into optimized, fair schedules that keep your operations running smoothly and your teams engaged.

  • Scheduling & routing engine built on 20+ years of expertise
  • 70+ constraints preloaded for real-world hospitality operations
  • Scalable to thousands of employees across locations and brands
  • Compliant and secure by design

Results on the ground

What shift scheduling optimization with PlanningAI delivers

  • 1   click

    to create & adapt rosters

  • +20-30 %

    staff satisfaction

  • +18 %

    service coverage

  • -15 %

    Labor cost

Inject your operations with PlanningAI

Strategic and insightful scheduling

The Timefold Platform gives you full visibility into your planning ecosystem, turning daily complexity into a strategic advantage. Set clear planning objectives, understand the logic behind every decision, and steer your operations with confidence.

Let Timefold do the heavy lifting

Plug in best-of-breed optimization technology

We compiled 20+ years of domain experience in a comprehensive scheduling solution. 

  • Demand-driven scheduling
    Align staffing with occupancy forecasts, reservations, and event bookings to match coverage with guest demand.

  • Real-time replanning
    Automatically rebalance schedules when staff call in sick, shifts change, or unexpected events occur.

  • Fairness and workload balance
    Distribute weekend, night, and split shifts evenly across teams to improve morale and retention.

  • Labor law and compliance management
    Apply local labor regulations and contract limits automatically, minimizing manual work and compliance risk.

  • Preference-aware scheduling
    Include personal preferences and availability to build fair, predictable, and trusted schedules.

  • Cost and efficiency control
    Optimize coverage while minimizing overtime, underutilization, and unnecessary labor costs.

  • Multi-department coordination
    Plan staffing across housekeeping, front desk, and food & beverage operations from a single optimization model.

  • Seasonal and event adaptation
    Adjust schedules dynamically for seasonal peaks, holidays, and special events while maintaining service quality.

  • Informed decision making
    Generate transparent, data-backed schedules with clear reasoning so managers can review and adjust confidently.

Let’s talk optimization

Empower your workforce