Automate and optimize theatre and stadium seat allocation
Every venue has a ticketing platform that knows which tier each fan bought and a seat map that knows every row. Most still place bookings one at a time with best-available, so early orders decide what is left for everyone after them. Let's decide which fan gets which seat across all bookings at once.
One solve seats every holder, every group, and every accessible space
Timefold allocates every ticket holder in the run as one optimization problem. Sellable seats, price tiers, entitlements, wheelchair spaces and companions, registered access needs, home and away segregation, pool caps, and no strangers inside a group are enforced as hard constraints, so every proposal is valid before staff review it. Within those rules, the model seats the highest-priority holders first, keeps groups together, and avoids priority inversions and orphan seats.
Where Timefold goes beyond best-available
Four places where best-available falls short. Timefold bakes each one into the model.
Every booking competes at once
Groups are placed in one batch solve, not order by order, so early bookings can't strand seats that later groups need.
Groups stay together
The model keeps each seating request in one price zone and the same or an adjacent block, and never seats a stranger in the middle.
Priority is respected
Higher-priority holders get seated first and shouldn't end up in worse seats than lower-priority holders in the same area.
Reseats keep loyal fans close
Current holders stay near their seats, relocation requests are granted where possible, and seats staff lock stay put.
Every stranded seat and split group shows up in revenue and complaints
Popular venues sell most of their seats, so what is left to win sits in the seats best-available strands and the groups it splits. Reseats and stadium moves pack tens of thousands of placements into a few weeks.
Of seats filled in a busy theatre season
With most seats already sold, every orphan seat avoided is a ticket that can still be sold.
Of season ticket holders in a single stadium move
Each one with a current seat, a priority, and often a group to sit with.
Of phased selection windows in a typical reseat
Fans pick one window at a time, so early windows decide what is left for everyone after.
Many venues reseat the whole bowl
And every new season, tour, or tournament brings another full allocation.
Constraints the model expresses today
When scheduling works, everything works.
Less waste. More control. Teams that trust the plan.