Automate scheduling and routing to reduce travel time, improve crew utilization, and respond instantly to emergencies.
on average across Timefold customers
per day, with the same fleet
around intraday disruptions
adhere to SLAs, contracts, labor laws, break rules and more
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We replaced manual dispatch with Timefold's optimization and lifted technician wrench time from 62% to over 80%, while cutting drive distance by 43%. Overtime is gone. Timefold plans the entire workforce's day at once and re-plans every 10 minutes as emergencies, sick calls, and overruns come in.
"We needed a solution that would integrate seamlessly into our technology stack. Timefold’s engineering-first mindset immediately stood out. Their capabilities are advanced and comprehensive, their APIs are exceptionally clean, and their economic model is both uncomplicated and well aligned with organizations that rely on a platform provider."
"Timefold worked in partnership with NEC to provide the optimisation required and extended their platform to accommodate specific requirements for the Social Housing sector. The time to market was shortened through agile partnerships working."
"Tasked with a complex scheduling problem for a prospect, we were operational in real-time, with real data in 4 days. Thanks in large part to the solid foundation of Timefold, the client selected us on the strength of our demonstration."
Whether your schedule lives in a spreadsheet, a legacy scheduler, or a home-grown process, manual scheduling costs you.
Matching a multi-skilled workforce to thousands of jobs takes your dispatchers days to weeks. By the time the schedule is published, it's already outdated.
If you assign jobs to crews without taking into account the routes, you're locked into a schedule that's inefficient by design. Paid hours go to the windshield instead of the job.
Emergency callouts, sick calls, or missing spare parts send your planners back to the whiteboard, while crews wait SLA clocks run, and customers remain disatisfied.
Build a business case for AI scheduling and routing.
With Timefold, you don't have to continuously rethink your strategy. Our optimization engine is built to support scaling, and to continuously re-run as much as you need.
Grid investment is expected to double by 2030, while for every 1.4 field workers nearing retirement, only one enters. You can't hire your way out, but you can schedule your way out. Timefold assigns the right jobs to your crews on the best routes, without changing your existing workflows and tech stack.
A sample of the business rules Timefold optimizes out of the box.
minimize travel time, mileage, and waiting.
respect load, weight, and volume on every route.
serve every stop when it's allowed.
match certifications, equipment, and customer preferences.
same vehicle, right order, every time.
prerequisites, mutual exclusions, same-vehicle rules.
honour contractual response times; make optional stops truly optional.
legal hours, start/end locations, rest and lunch.
several vehicles or people on the same visit.
Less travel. Lower cost. Routes your team can trust.