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Build, buy, or keep patching scheduling optimization

The dilemma of every IT leader in field service

Are your dispatchers overriding the jobs daily? Is your developer team afraid to touch the scheduling logic? And does every new constraint request becomes a multi-sprint project? 

Why building no longer makes sense

Optimization is notoriously complex

Each rule you add multiplies the problem space, like matching technicians by skill and certification, respecting time windows, or handling same-day callouts across a fleet of hundreds. 

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Trust erodes fast

You cannot afford to ship a solution that isn’t fit for purpose.

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Scale is non-linear

What worked in a smaller instance is not guaranteed when you scale.

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Constraint harmony matters

Every new rule has to work with all the ones before it, and that gets hard fast.

Buying scheduling optimization pays back faster than you expect

Is it time to evaluate Timefold?

Think about the headaches we relieve from you:

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Any scheduling problem. Any constraint. Any size.

The industry’s most comprehensive constraint library at your fingertips.

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Fits your stack.

API-first. Connects with Microsoft, ServiceNow, Salesforce, SAP, or your own platform. No migration. No rip and replace.

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PhD-level dedicated solutions engineers.

We work with your imperfect data, model your business rules, and handle the constraint-solving complexity – so your devs stay focused on the backlog, not on becoming OR experts.

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UI for explainability.

Your dispatchers see the reasoning behind every assignment – so they trust in automated route assignments.

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Built for production, not demos.

Tested across thousands of daily service jobs. What works in your pilot is what goes live.

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Evolves at the pace of your business.

Many customers start with one business unit, prove it out, then roll out across the organization on their own terms.

What Deutsche Bahn achieved using Timefold

The results after implementing our optimization algorithms are impressive:

  • Coordinating 1,200 field technicians used to consume 60 to 70% of 120 dispatchers’ time. Now it takes the Timefold engine a few hours.
  • Field crew travel time has decreased by 13 – 15% with higher job satisfaction.
  • Significantly reduced CO2 emissions.

How it works

Timefold optimizes your unique business rules with a specialized AI-powered scheduling and routing engine built for complexity and scale, while integrating seamlessly within your ecosystem.

Loved by engineering teams,
trusted by business leaders

Testimonials

Tasked with a complex scheduling problem for a prospect, we were operational in real-time, with real data in 4 days. Thanks in large part to the solid foundation of Timefold, the client selected us on the strength of our demonstration.

Michael Galkovsky

NATO, Intelligence, and Defense Chief Architect, IBM services

The Timefold platform is better than anything we have ever seen or used before. By optimizing the planning, we reduce the workload for our people and make our transports more environmentally friendly. In this way, the circle is complete.

Gregoire Chové

Managing Director of Arval Europe

Timefold worked in partnership with NEC to provide the optimisation required and extended their platform to accommodate specific requirements for the Social Housing sector. The time to market was shortened through agile partnerships working.

Trevor Hampton

Product Director, NEC

How to get started

Discover more

Technical deep-dive

Please visit our documentation for a more in-depth assessment of our solutions. 

Discover our models

Thanks to our pre-built, standardized planning models, we reduce risk and provide an unprecedented time-to-value. 

Talk to us

Eager to learn more? Fill in the form and let’s talk.