The dilemma of every IT leader in field service

Build, buy, or keep patching scheduling optimization

Are your dispatchers overriding the jobs daily? Is your engineering team experienced with complex scheduling & optimization techniques? And does every new constraint request becomes a multi-sprint project?

Why building in-house no longer makes sense

Each rule you add multiplies the problem space, like matching technicians by skill and certification, respecting time windows, or handling same-day callouts across a fleet of thousands.

Trust erodes fast

You cannot afford to ship a solution that isn’t fit for purpose.

Scale is non-linear

What worked in a smaller instance is not guaranteed when you scale.

Constraint harmony matters

Every new rule has to work with all the ones before it, and that gets hard fast.

Buying scheduling optimization pays back faster than you expect

Think about the headaches we relieve from you:

Any scheduling problem. Any constraint. Any size.

The industry’s most comprehensive constraint library at your fingertips.

Fits your stack.

API-first. Connects with Microsoft, ServiceNow, Salesforce, SAP, or your own platform. No migration. No rip and replace.

PhD-level dedicated solutions engineers.

We work with your data and handle the constraint-solving complexity, so your devs stay focused on the backlog, not on becoming OR experts.

UI for explainability.

Your dispatchers see the reasoning behind every assignment – so they trust in automated route assignments.

Evolves at the pace of your business.

Many customers start with one business unit, prove it out, then roll out across the organization on their own terms.

Built for production, not demos.

Tested across thousands of daily service jobs. What works in your pilot is what goes live.

How it works

JSON in, JSON out. 

Production-ready model / No setup required / Works with any stack via REST API / Start with sample data or your own

Teams solving real scheduling problems

Our customers about their Timefold experience.

"We needed a solution that would integrate seamlessly into our technology stack. Timefold’s engineering-first mindset immediately stood out. Their capabilities are advanced and comprehensive, their APIs are exceptionally clean, and their economic model is both uncomplicated and well aligned with organizations that rely on a platform provider."

Brooks Adcock
Technical Business Lead, Service Trade

"Timefold worked in partnership with NEC to provide the optimisation required and extended their platform to accommodate specific requirements for the Social Housing sector. The time to market was shortened through agile partnerships working."

Trevor Hampton
Product Director, NEC

"Tasked with a complex scheduling problem for a prospect, we were operational in real-time, with real data in 4 days. Thanks in large part to the solid foundation of Timefold, the client selected us on the strength of our demonstration."

Michael Galkovsky
NATO, Intelligence, and Defense Chief Architect, IBM services

Enterprise-grade security

Designed to meet enterprise security standards, without adding complexity to your stack.

SOC 2

ISO 27001:2022

GDPR

When scheduling works, everything works.

Less waste. More control. Teams that trust the plan.