KVD Service Congress 2026

The KVD Service Congress is the annual gathering of the German-speaking service community, organized by KVD, Germany's association for customer service and service management. It combines a two-day congress with a trade fair at the Zeche Zollverein in Essen, covering field service tools, workforce management, remote service and the future of service business models. We're there to meet service leaders from manufacturing, maintenance and logistics who are scaling their field operations. Once you're balancing technician skills, SLAs, time windows and coverage across a growing service area, dispatch turns into a constraint problem. Timefold Field Service Routing solves it automatically and replans in real time when urgent work comes in.