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Field service optimization built for human complexity at scale

Embed our back-end optimization engine to keep your field workforce engaged, valued, and fairly routed. Your UI, our PlanningAI engine.

Why wrestle with complex scheduling and routing when an API can handle it for you? Solve the operational complexity of field service while keeping your workforce at the center. Fairer schedules, increased customer satisfaction, and more efficient operations.

  • 1

    Clean REST API

  • +90 %

    Faster time-to-market

  • +70

    Built-in routing & scheduling constraints

  • 25-35 %

    Reduced tavel time

Inject your schedules and routes with PlanningAI 

Unmatched field service intelligence

PlanningAI aligns every schedule and route with your business strategy. Configure your planning objectives, gain insights into the logic, and steer your business accordingly. 

Empower the people at the heart of your operations

Human-aware scheduling

For the frontline workforce

Fair schedules and routes, less stress, more life

For planners & dispatchers

From firefighting to foresight with real-time replanning

For leaders

Smart, efficient and cost-effective operations with business intelligence

Take a head start with 70+ preconfigured constraints

Unprecedented time-to-market with out-of-the-box optimization

Timefold is the first company in the world to standardize the solution to complex field service problems. Available via REST API, our flagship Field Service Routing model applies more than 70 preconfigured constraints, covering almost all possible requirements to route and schedule complex, large-scale workforces. 

Field service routing

Field Service Routing

Maximize productivity. Minimize travel time. 

Why plug in our Field Service Routing API

The fundamentals of PlanningAI

Full control over your planning timeline

Plan ahead to lock in visits, adjust continuously as conditions change, and re-optimize in real time when disruptions occur.

Real-time replanning with recommendations

Perfect plans fall apart when the unexpected hits. Smart recommendations give planners the power to react instantly with minimal disruption.

Compliance as a baseline

Legal and contractual rules are treated as non-negotiable hard constraints, no matter which region you operate in.

Fair by design

Avoid burnouts or unhappy workforces. Balance work hours, take into account preferences, pairing needs, and skills so work is spread evenly.

Voices of impact

Customer testimonials

Tasked with a complex scheduling problem for a prospect, we were operational in real-time, with real data in 4 days. Thanks in large part to the solid foundation of Timefold, the client selected us on the strength of our demonstration.

Michael Galkovsky

NATO, Intelligence, and Defense Chief Architect, IBM services

The Timefold platform is better than anything we have ever seen or used before. By optimizing the planning, we reduce the workload for our people and make our transports more environmentally friendly. In this way, the circle is complete.

Gregoire Chové

Managing Director of Arval Europe

Timefold worked in partnership with NEC to provide the optimisation required and extended their platform to accommodate specific requirements for the Social Housing sector. The time to market was shortened through agile partnerships working.

Trevor Hampton

Product Director, NEC

How it works

From raw data to optimized routes and schedules

  • number-1

    Embed the API

    No rip-and-replace. With a few lines of code, you connect our optimization engine to your existing UI. Maintain your unique branding, workflow, and customer experience.

  • number-2

    Send data

    Visits, drivers, contractors, tasks, skills, dependencies, preferences,… Our engine consumes all your data in JSON format. 

  • number-3

    Retrieve optimized routes and schedules

    In minutes, you get an optimized and compliant plan, business intelligence included. 

  • number-4

    Get to work

    Distribute the intelligent schedules seamlessly within your own application, and reap the benefits of supercharged planning. 

Ready to augment your planning power?