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As a Timefold Customer, you are given priority access to our most experience engineers and dedicated assistance tailored to your business needs. 

Expert knowledge, at your service

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    Expert knowledge, on demand
    Our core development team is just one step away, ensuring complex questions get expert answers quickly.

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    Dedicated Support Engineer
    Work with an assigned engineer who understands your environment, constraints, and goals. No need to re-explain your context.

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    Regular check-ins
    In regular progress calls we address your ongoing challenges, share best practices, and discuss how we can enable you to get even more our of our partnership.

How can we help?

Let’s work together to unlock the full potential of your operations.

FAQ

Yes. While we strive to make our models as exhaustive as possible so they can be applied in almost every use case, we do understand that even if a solution fits 95%, that last 5% could still be a dealbreaker. This is why we can also provide customizations of our existing models.

We offer tailored onboarding to get your team productive quickly, including setup guidance and review of your first optimization runs.

We appreciate collaborative spirits! Create your feature request here, and help us pave our roadmap.